Five Tips on How to Choose a Foundation Repair Company

May 12, 2023

PierMagic is Rated One of the Top Foundation Repair Companies in Kansas City

You have been putting off calling the foundation repair company even though you’re pretty sure something is wrong with your foundation. Maybe you see cracks in the walls that are getting bigger, or the doors are sticking, or maybe the floors are unlevel. But who do you call? If you’re like most homeowners, you really don’t know too much about foundation repair, but you want an honest company. At PierMagic, we work hard to make the process easy and painless. We offer free estimates to homeowners and we believe in providing a permanent fix to your home’s foundation. Here are a few tips when choosing a foundation repair company.


1. Research the company

Spend some time on the company’s website to learn more about the company. Pay attention to what type of products they use. If you are in need of piers, learn as much about their foundation piers as possible. Also, look for testimonials and reviews about the company. PierMagic has extensive experience with residential homes in the Kansas City area. Check out our reviews on Google, HomeAdvisor and profile on the Better Business Bureau.


2. Ask for Referrals

Always ask for referrals. Any company who provides reputable work will have no problem giving you some referrals. Call a few of their referrals to get a better understanding of their experience. Ask about the quality of work, professionalism, timeliness and price. Most homeowners are more than happy to help another fellow homeowner. PierMagic has worked with homeowners in cities all across the Kansas City metro, including Olathe, Leawood, Overland Park, Shawnee, Liberty, Smithville, Parkville, Blue Springs, Oak Grove, Lee's Summit, Belton, Raymore, Harrisonville, Peculiar, Pleasant Hill, Butler, and beyond.


3. Get an Unbiased Assessment

If you want an unbiased opinion on your home’s foundation, have a structural engineer assess your home. Engineers have nothing to sell but their services, so they will only recommend what is necessary to ensure the stability and safety of a home. The average cost is around $400-$500.


4. Quality of Products

You get what you pay for. We have all heard this before, and in most cases it is true. There are several foundation repair companies that sell cheap foundation piers that won’t last. Their foundation piers typically fail within a year and the home settles again, and you are back to square one. When you try to call the company to ask about your warranty, they are either not in business anymore or come up with some external circumstance as to why they won’t honor their warranty. Unfortunately this happens often, that is why we offer the best foundation pier on the market. We also have the best foundation repair warranty.


5. Pay Attention to Customer Service

Typically, a company that is focused on their customer service will provide the best service and take care of their customers needs. You can tell a lot about a company by how their staff treats you from the initial phone call. Was the person that answered the phone courteous and professional? If you filled out an online request, did they respond promptly? When the technician came to do the assessment, were they polite, professional and did they explain everything entirely? These are just a few things to evaluate. When a company is focused on the customer, they are in business to serve their customers and will provide a great experience.


Follow these steps and you will have a great experience repairing your home’s foundation. Please contact us for a free estimate.



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